Shipping policy

Important Guidelines for Damage & Loss Claims

  • All damage and loss claims must be reported within 24 hours of delivery.

  • Save all packaging and take pictures to include with your claim.

  • Use tracking services to monitor your package status and address issues promptly.

  • Make sure someone is available to receive and inspect the package upon delivery.

  • Failure to adhere to these guidelines may lead to your claim being denied.

Please report all claims via email to info@clubmahjenn.com.